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Understand Your Rights Before You Start

fb7788 operates under terms that depend on your local law and the eligible region you access from. Before you open an account or use any service here, read through this page so you know exactly where you stand — what we require from you…

Eligibility depends on local lawAccount terms apply at registrationBangladesh access subject to eligible regionsPolicy governs bKash, Nagad, Rocket useContact us to request any changes
fb7788 Understand Your Rights Before You Start
POLICY CONTACT PATHS

Reach Us About Any Legal Query

If something in our policy is unclear, or you want to raise a question about how a term applies to your account — including how we handle your bKash or Nagad wallet details — our support team is the direct route. We respond to legal and account-related questions through the channels below. Do not send sensitive account data through unverified contact points.

Team online

Live Chat

Open the chat widget from any page on fb7788. Use this for quick policy questions about your account status or wallet eligibility.

Email Support

Send detailed legal or account queries to our support email. Include your registered account details so we can locate your record promptly.

Help Centre

Our help centre covers account terms, wallet policy and eligibility conditions. Check there first before raising a direct query with the team.

ACCOUNT SECURITY POLICY

How We Protect Your Account and Data

Your account security is handled through a combination of login verification, session monitoring and wallet-level checks. When you link a bKash, Nagad or Rocket number to your account, that link is verified before any withdrawal is processed. We use SSL encryption across all pages and account flows. Data retention follows a defined schedule — we keep only what is necessary to operate your account and we remove records once that purpose is fulfilled. You can request a summary of the data we hold on you by contacting support directly.

Data Handling

We collect only the account data needed to run your wallet and game history. Your bKash or Nagad number is stored in encrypted form and never shared with third parties for marketing.

Cookie Policy

Cookies on fb7788 track session state and account preferences. No tracking cookie is set for ad networks outside our platform. You can clear cookies via your mobile browser settings at any time.

Account Security

Login uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Requesting Changes

To update your registered wallet number — bKash, Nagad or Rocket — or to request deletion of your account data, submit a request through live chat or email with your account ID.

Common Questions About Policy and Rights

These are questions we hear most often about account terms, data rights and eligibility. If your question is not covered here, reach us through live chat or email and we will respond directly.

Access depends on your local law and eligible region. We cannot confirm availability for every location. Check whether using this platform complies with the laws that apply to you before opening an account.

We store your registered mobile number, linked wallet details such as bKash or Nagad, transaction history and session logs. We keep this only as long as it is needed to operate your account.

Yes. Contact our support team through live chat or email with your account ID and a deletion request. We will process it in line with our data retention schedule and confirm when it is done.

Submit a wallet-change request through live chat. We verify the new number against your account identity before updating it. This step protects your withdrawal route from unauthorised changes.

Any change in local regulation that restricts your access overrides our platform terms. We may suspend accounts in affected regions if required to do so by applicable law, with notice where possible.

Raise any dispute directly with our support team first. We review account records, transaction logs and the relevant policy clause before responding. Most account-level queries are resolved through that process.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.